Orders

Shipping

All online orders are sent by Australia Post. We will process, pack and dispatch orders ASAP. All orders will be sent within 48 hours after order income.

All deliveries within Australia & New Zealand are at a flat rate of $14.50.
Express Post available for deliveries within Australia – $22.95 or an additional $5,- on orders above $150,-

Express shipping NZ for $30,-

FREE STANDARD DELIVERY FOR ORDERS OVER $150

Delivery times vary from state to state. You can check here how many business days you should allow for your package to be delivered: https://auspost.com.au/

Once the order is out, we will send you a tracking code to keep you updated!

More info - Click here!

Delivery times vary from state to state. You can check here how many business days you should allow for your package to be delivered: https://auspost.com.au/service-updates/domestic-delivery-updates#delivery-times

Once the order is out, we will send you a tracking code to keep you updated!

There are a few shops in Australia where you can find our products. Find a list* here:

*Data from January 2024 - provided by our trusted distributor Supex - please keep in mind that we don't know how many items the individual stores have on stock. (We assume that most of them will have either our N pegs PP02 or the StarterKit PP03)

QLD

Mitre 10, Beenleigh

Suncoast Caravans, Maroochydore

Outback Equipment, Coopers Plains

Judey’s Browse Inn Charleville

True Blue Camping, Mackay

NSW

BBQ’s Galore, Bega

Totally Equipped 4X4, Batemans Bay

4wd Zone, Bathurst

Camping World, Inverell

Chapman Caravans, Nowra

Singleton Trailers, Singleton

Watson’s Leisure Centre, Coffs Harbour

Great Outdoors Albury

VIC

Bayswater Jayco,  Bayswater

Cobram Outdoors, Cobram

Ourvan RV, Rosebud

Summit Outfitters, Mansfield

Auto Box, Carrum Downs

Ian Grant’s Caravans, Traralgon

ACT

Trailer Camper Australia Fyshwick

SA

Avan Adelaide

Cara Rest Supplies, Adelaide

NT

Katherine Camping, Katherine

Unfortunately, we do not have a location in WA yet, but we are expanding further and hoping to be displayed in many local camping stores.

Returns and exchanges

Feel free to open the packaging and get the products out; check them for size, weight, and comparison against your existing pegs or anchor plates; you won’t be disappointed.

Our returns policy is quite simple; if you are not completely happy with the products, we will refund you.

Return postage is at the purchaser’s expense. You will be refunded through the PayPal/credit card system you originally used to buy the goods.

Please contact us at service@peggypeg.com.au

In case you want to return your purchase, please get in touch with us via the following email

service@peggypeg.com.au

One of our team members will get back to you and arrange the returning asap. We will then create a return label for you and send it via mail. 
No printer? No problem!  The label can be printed directly at any Australian post office.

Warranty

All Peggy purchases come with a 100% money-back guarantee and a 1-year warranty but please always contact us in case of a problem. We are in constant development and improvement. So, if you reach out to us, we can also determine what happened and prevent it from happening again.
Please contact us at service@peggypeg.net

Coupons

Use this section for any descriptive text you need to fill out your pages or to add introductory headings between other blocks.

Our coupons are case sensitive. Make sure to copy the exact wording and additional signs when applying the discount code.

Questions about the Anchor Plates

The storm hook can be inserted from the bottom to the top through one of the four square holes in the anchor plate. Once inserted, guy lines or storm straps can be attached. These can be secured either directly downward to minimize tripping hazards or at a 45° angle if space permits.

The Anchor Plate 2.0 PP16 is designed for box-style awnings from brands such as Fiamma, Thule, and Dometic, and it can also be adapted for Awnlux awnings.

On the other hand, the Anchor Plate XL PP27 is intended for roll-out awnings, including those from Aussie Traveller, Dometic, and Solera.

If you’re unsure about the type of awning you have, please read our blog, where we explain the differences: https://peggypeg.com.au/blogs/how-tos/differences-between-roll-out-awnings-and-box-style-wind-out-awnings.

Normal/Grass Conditions:

We recommend using Peg&Stop screws, specifically PP01 or PP04 for softer or wetter conditions. For optimal stability, use three pegs per plate arranged in a triangular formation: one peg in the center and two pegs on the opposite side in the outer holes.

Stones or Tough Conditions:

For rocky or difficult terrain, use the HP61 or HP60 screw-in pegs. For optimal results, hammer the HP61 pegs into the ground. The HP60 pegs can be installed using an impact driver. In these conditions, we recommend using two pegs per plate, placing them diagonally in the outer holes.

Sand / Beach:

For securing plates on the beach, we recommend using four pegs per plate. Consider using our Long PP12 or Long Aluminium PP13 pegs in combination with either the PP04 or PP01 screws.

First, determine where the awning leg will be placed and mark the center of the open hole using the L or LA peg. Temporarily remove the plate, then screw in the peg. If the sand is very fine, remove the top layer of sand for better grip before inserting the peg.

Once the peg is in place, reattach the plate using the open hole. Use either the PP04 or PP01 screws for the other three holes, ensuring a total of four pegs per plate.


Although not directly compatible, we've created a useful adapter called the Fix&Go Adapter! You can use the Fix&Go Adapter to make the most common poles fit into the Anchor Plate 2.0

To adjust an Awnlunx Awning, simply modify the plate. Instructions can be found here!

The most common awning manufacturers, Fiamma, Thule, and Omnistor, will fit our Fix&Go anchor plate. However, there are some exceptions. If you are unsure, please contact us at service@peggypeg.com.au, and we will respond as soon as possible.

Questions about the Tie Strap

1.     Insert blue T-connector into your awning rail

2.     Click on the strap and twist the strap to eliminate
buzzing sounds and flapping in the wind

3.     Screw directly through the eyelet with the fitting Peggy screw peg for the ground

4.     If it doesn’t go in all the way just click the hook on top of the spring eyelet to hold it down at the lowest position

Simply twist the strap a few times before securing it to the ground.

Extendable from 1.5-3m

Most importantly, please screw through the eyelet of the Tie-strap 2.0. This creates an enclosed system that cannot undo itself. Here, you can find an elaborate explanation of which peg to use for each ground type!

The Tie-strap can be used in three different ways:

1. Slide the T-connector into the keder or awning rail.
2. Utilize the hole in the T-connector by inserting a spike or pin through it and then strap it downwards.
3. We offer a handy accessory called the U-connector, which allows you to connect the Tie-strap 2.0 to a Crocodile Peggy. Simply open the lever of the Crocodile and clamp it onto the material of your awning or onto a strap of the awning.

Questions about our Pegs

Normal / Grass Conditions:
- Recommendations for Tent, traps and groundsheets, consider using our PP05 or PP02 screws.
- If you're using our anchor plates, we recommend the PP01, PP04, or HP60 screws.

For Sandy Conditions:
- Our Long Screws or Long Aluminium Pegs work effectively in sandy conditions. For optimal results, scoop a handful of the dry, loose sand from the surface and secure it into the firmer, well-compacted, slightly damp sub-level sand.
- In firmer and compacted sand, the PP02 and PP04 screws may also work, but please test them to ensure effectiveness.

For Rocky or Tough Conditions:
- We recommend using the HP61 or HP60 screws.
- For the best results, hammer the HP61 screws into the ground, and when you're finished, simply unscrew them.
- The HP60 is designed to be used safely with an impact driver. In these conditions, just drive it into the ground as far as it will go.
- If you prefer to use our regular pegs in rocky conditions, please drill a pilot hole first and utilise our height-adjustable system in case the pegs stop forward.

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All Peggy Pegs feature a 17mm hex head. This includes the PP05 Small Peg, PP02 Standard Peg, PP12 Long Peg, PP13 Long Aluminium Peg, and HP61 Hardcore Pegs (which are hammer-in and screw-out).

Our pegs are made of polyamide reinforced with fiberglass, aluminum, or marine-grade stainless steel.

Our pegs do not need to be fully screwed into the ground because they are height adjustable. Once you feel the peg begin to grip the ground, you can stop screwing it in further. At this point, you can either clip the hook onto the lowest spot on the peg or tighten the locknut to secure the anchor plate.

Any tool with a 17mm hex head can be used to screw the pegs in and out. While some caravan stabiliser legs may use a 17mm hex head, others do not, so it's important to check your specific setup. Alternatively, you can opt for our Combitool HP68, which allows you to either use it by hand or with a cordless drill.

We recommend avoiding the use of rattle guns or impact drivers for our regular pegs (PP01, PP02, PP04, PP05) due to their limitations in adjusting and reducing torque settings.

However, our heavy-duty HP60 screws are safe to use with impact drivers.

The Small Peggy Peg (PP05) is primarily designed for securing floor matting, ground sheets, or mudflaps. In challenging conditions, please pre-drill a pilot hole using a 6mm masonry drill bit, which can also be found in the starter kit.

When developing our pegs, we really wanted to make sure that they were lightweight and held better than regular pegs/screws. We discovered that the thread of the peg is more critical for providing grip, and holding the peg in the ground, than the maximum torque spec, which is used to tighten and drive them in. Therefore, we recommend not to exceed the torque spec of our pegs.
Each comes with a maximum which is displayed on their package as well. Using too much force (torque), you risk snapping the peg.


N = 25Nm
L = 30Nm
LA = 70Nm
HC = 70Nm
S = 5Nm

Our Hardcore Pegs are specifically designed for extremely hard and dry ground conditions. They feature a completely different thread compared to our other screw-in pegs. The Hardcore Pegs (HP61) are intended to be hammered in and screwed out. Unlike other pegs that have cutting and compressing threads, the thread of the Hardcore Pegs is uniquely designed for rocky conditions where cutting or compressing the ground is not possible.

As a result, the Hardcore Pegs HP61 may not hold as well in hard ground as other screws do in grass conditions.

Additionally, please note that you might need to replace them with our normal PP02 pegs if the ground has been flooded by heavy rain. If you attach your gear to the Hardcore Pegs HP61 when the ground is dry, and then the ground becomes loosened due to rain, you may find that the Hardcore Pegs do not grip and hold as effectively. Therefore, it’s important to check their stability after heavy rainfall.

TBA

First of all, the spring has to be screwed in onto the peg, so through the spring's eyelet. Please never attach the spring's hook to the ring on top of the product!
When doing this, you don't distribute the pulling force onto the whole peg but rather onto the socket and risk snapping the PetPeg!

The peg only needs to go in as far as it will go; forcing it all the way will not improve the maximum hold of it.

The goal is to have the spring as close to the ground as possible (leverage will then be set to zero) as it assures that the pulling force of your / a dog is distributed evenly onto the peg.

Questions about the Crocodile PEGGY®

The jaws of the Crocodile Peg are infinitely adjustable, simply screw out the orange cam lever to allow the jaws to open to 10mm or more, once whatever you are trying to hold is in place in the jaws, simply screw in the cam lever, to achieve a good grip when the pressure is applied.

But remember, the clip is totally plastic, and if excessive force is applied, the cam lever can be broken. Don’t screw the cam leaver until it is tight. It is the action of rolling the cam over (closing the lock) that secures the jaw is closed. If it feels like you are applying too much force to close the cam, unscrew the leaver one turn, and try again.

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The Crocodile Peg is made from reinforced UV resistant plastic and has been designed with no sharp edges, the teeth of the clip are rounded, not jagged and sharp.
The reason the clips hold so well is that the jaw pressure can be adjusted to suit the material and conditions, and minimize any potential damage.

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Questions about the Anti Flap

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In this case, we developed the product to be compatible with our Tie-Strap, which you can slide into the railing of the Anti-flap when the lever is opened. When the lever is closed, the T-connector will be secured and is prevented from moving out of the rail.

To use and attach the Anti-flap, you will need to acquire the extra rafter poles from your awning producer. Your awning already comes with one of the poles to support the middle of the awning cloth.

Questions about the Fix&Go Adapter 'Puffer'

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General Questions

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