Orders
Shipping
All online orders are sent by Australia Post. We will process, pack and dispatch orders ASAP. All orders will be sent within 48 hours after order income.
All deliveries within Australia & New Zealand are at a flat rate of $14.50.
Express Post available for deliveries within Australia – $22.95 or an additional $5,- on orders above $150,-
Express shipping NZ for $30,-
FREE STANDARD DELIVERY FOR ORDERS OVER $150
Delivery times vary from state to state. You can check here how many business days you should allow for your package to be delivered: https://auspost.com.au/
Once the order is out, we will send you a tracking code to keep you updated!
Delivery times vary from state to state. You can check here how many business days you should allow for your package to be delivered: https://auspost.com.au/service-updates/domestic-delivery-updates#delivery-times
Once the order is out, we will send you a tracking code to keep you updated!
There are a few shops in Australia where you can find our products. Find a list* here:
*Data from January 2024 - provided by our trusted distributor Supex - please keep in mind that we don't know how many items the individual stores have on stock. (We assume that most of them will have either our N pegs PP02 or the StarterKit PP03)
QLD
Mitre 10, Beenleigh
Suncoast Caravans, Maroochydore
Outback Equipment, Coopers Plains
Judey’s Browse Inn Charleville
True Blue Camping, Mackay
NSW
BBQ’s Galore, Bega
Totally Equipped 4X4, Batemans Bay
4wd Zone, Bathurst
Camping World, Inverell
Chapman Caravans, Nowra
Singleton Trailers, Singleton
Watson’s Leisure Centre, Coffs Harbour
Great Outdoors Albury
VIC
Bayswater Jayco, Bayswater
Cobram Outdoors, Cobram
Ourvan RV, Rosebud
Summit Outfitters, Mansfield
Auto Box, Carrum Downs
Ian Grant’s Caravans, Traralgon
ACT
Trailer Camper Australia Fyshwick
SA
Avan Adelaide
Cara Rest Supplies, Adelaide
NT
Unfortunately, we do not have a location in WA yet, but we are expanding further and hoping to be displayed in many local camping stores.
Returns and exchanges
Feel free to open the packaging and get the products out; check them for size, weight, and comparison against your existing pegs or anchor plates; you won’t be disappointed.
Our returns policy is quite simple; if you are not completely happy with the products, we will refund you.
Return postage is at the purchaser’s expense. You will be refunded through the PayPal/credit card system you originally used to buy the goods.
Please contact us at service@peggypeg.com.au
In case you want to return your purchase, please get in touch with us via the following email
service@peggypeg.com.au
One of our team members will get back to you and arrange the returning asap. We will then create a return label for you and send it via mail.
No printer? No problem! The label can be printed directly at any Australian post office.
Warranty
All Peggy purchases come with a 100% money-back guarantee and a 1-year warranty but please always contact us in case of a problem. We are in constant development and improvement. So, if you reach out to us, we can also determine what happened and prevent it from happening again.
Please contact us at service@peggypeg.net
Coupons
Use this section for any descriptive text you need to fill out your pages or to add introductory headings between other blocks.
Our coupons are case sensitive. Make sure to copy the exact wording and additional signs when applying the discount code.
Questions about the Anchor Plates
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Absolutely! You can use the Puffer Adapter to make most poles fit into the Anchor Plate
For an Awnlunx Awning you just need to make a minor adjustment to the plate. You can find instructions right here!
The most common awning producers: Fiamma, Thule & Omnistor will most likely fit into our Fix&Go Anchor plate. Unfortunately, there are some exceptions. So if you are unsure, please contact us via; service@peggypeg.com.au and we will answer asap.
Questions about the Tie Strap
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Just twist the strap a couple of times before securing it to the ground
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Questions about our Pegs
- For Sand: The Large Plastic (and Aluminium for harder compact sand) Pegs are excellent in sandy conditions, and for the best results, scoop a handful of the really dry loose sand of the top of the beach and drill into the firmer well compacted slightly damp sub level of sand – we’ve seen people making temporary boat moorings from the large pegs.
- For Rocky Ground: check out the short video of the Peggy Peg Toyota Prado winching itself up a small ramp with just one HP61 Hardcore Peg
– check it out here-
https://www.youtube.com/watch?v=1kJ2Hcdlo..
And remember, if you’re not happy with any Peggy Peg product, just return it to us for a refund. It is possible that the tip of the Hardcore Peg breaks off in case they hit a rock in the soil. Don't worry in this case they still work and also hold. Just hit them into the ground as you would usually do and unscrew when you are ready to go.
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All Peggy Pegs are 17mm hex head. This includes the PP05 Small Peg, PP02 Standard Peg, PP12 Large Plastic Peg, PP13 Large Aluminium Peg, HP61 Hardcore Pegs (hammer in screw out).
Our Pegs come in Plastic and Aluminium
The difference between the Plastic and Aluminium is the flexibility.
The head of the Large Plastic Peg will twist when too much torque is applied indicating that it is probably in far enough, and ready to do its job.
The flexibility is also good for windy and wet conditions as the slight flexing works like a spring and eases backwards and forwards rather than rattling the peg and loosening it.
The Large Aluminium Peg will go into more compact ground types, a lot more torque can be applied to it, to drive it all the way home. The drill will give up before the peg breaks (that said, we have never managed to break a Large Plastic Peg). The Aluminium Peg is also better in rocky ground, loose or hard, but will also work anywhere the plastic one works.
Our pegs do NOT need to be screwed in all the way due to the height adjustability. As soon as you feel the peg gripping you can stop screwing it further into the ground.
Yes, it might stick out a bit, but it will be secure to the ground as it is meant to be.
Hence, depending on the density of the soil, it will either go in further or stick out, creating different heights. The socket then allows you to distribute the force coming from an attached rope by simply moving our blue clips as close to the ground as you can and snapping them into position.
Once in position, you are all set to enjoy your holiday and camp on!
Any tool with a 17mm hex head can be used to screw the pegs in and out. Some caravan stabiliser legs use a 17mm hex head, but some definitely don’t, you need to check your setup.
We DO NOTrecommend the use of ‘rattle guns’ or impact drivers, as, to the best of our knowledge, you cannot adjust/reduce the torque settings.
Definitely, the Small Peggy Peg (PP05) was predominantly designed for pegging floor matting and ground sheets, to provide a clean working surface outside your caravan and under the awning, but in certain ground conditions, it is an ideal guy rope anchor.
When developing our pegs, we really wanted to make sure that they were lightweight and held better than regular pegs/screws. We discovered that the thread of the peg is more critical for providing grip, and holding the peg in the ground, than the maximum torque spec, which is used to tighten and drive them in. Therefore, we recommend not to exceed the torque spec of our pegs.
Each comes with a maximum which is displayed on their package as well. Using too much force (torque), you risk snapping the peg.
N = 25Nm
L = 30Nm
LA = 70Nm
HC = 70Nm
S = 5Nm
We use a Ryobi cordless drill, and keep the torque setting at 20 for the standard peg (PP02) and less for the smaller peg (PP05), due to its narrower shank.
Torque settings will be different for different makes of drill.
We recommend that you can work your way up the torque settings, until you find the peg flexing (see photo in ‘how to use’ section). You should then remove the drill, and ‘tweak’ the peg by hand – either with the handle of your PP06 Combo Tool – it has a ring spanner built in, or any other 17mm hex head tool.
Our Hardcore Pegs are exclusively designed for extreme hard & dry grounds.
Please be advised that you might have to replace them with the (N)ormal plastic peg when the ground was flooded by heavy rain.
Therefore, when you attached your gear with them when the ground was in dry conditions and is later on loosening up you might realize that the Hardcore won’t grip and hold as good anymore. So please make sure to check them after heavy rain.
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First of all, the spring has to be screwed in onto the peg, so through the spring's eyelet. Please never attach the spring's hook to the ring on top of the product!
When doing this, you don't distribute the pulling force onto the whole peg but rather onto the socket and risk snapping the PetPeg!
The peg only needs to go in as far as it will go; forcing it all the way will not improve the maximum hold of it.
The goal is to have the spring as close to the ground as possible (leverage will then be set to zero) as it assures that the pulling force of your / a dog is distributed evenly onto the peg.
Questions about the Crocodile PEGGY®
The jaws of the Crocodile Peg are infinitely adjustable, simply screw out the orange cam lever to allow the jaws to open to 10mm or more, once whatever you are trying to hold is in place in the jaws, simply screw in the cam lever, to achieve a good grip when the pressure is applied.
But remember, the clip is totally plastic, and if excessive force is applied, the cam lever can be broken. Don’t screw the cam leaver until it is tight. It is the action of rolling the cam over (closing the lock) that secures the jaw is closed. If it feels like you are applying too much force to close the cam, unscrew the leaver one turn, and try again.
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The Crocodile Peg is made from reinforced UV resistant plastic and has been designed with no sharp edges, the teeth of the clip are rounded, not jagged and sharp.
The reason the clips hold so well is that the jaw pressure can be adjusted to suit the material and conditions, and minimize any potential damage.
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Questions about the Anti Flap
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In this case, we developed the product to be compatible with our Tie-Strap, which you can slide into the railing of the Anti-flap when the lever is opened. When the lever is closed, the T-connector will be secured and is prevented from moving out of the rail.
To use and attach the Anti-flap, you will need to acquire the extra rafter poles from your awning producer. Your awning already comes with one of the poles to support the middle of the awning cloth.
Questions about the Fix&Go Adapter 'Puffer'
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General Questions
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Still have a question?
Contact us about your inquiries with the form below